Use this form if your order was not treated correctly or you need to report a seller before the order is completed.
When we can match your phone or email with a real order for this seller, the complaint is verified automatically. Verified complaints can add a 1-star seller rating.
We compare the seller, order number, phone and email you submit with the orders saved in the marketplace.
If we find a matching order, the report becomes verified immediately.
Verified seller complaints can count as a 1-star public seller rating. Unverified reports stay pending and do not change the public seller score.